alvin
Posts:7
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| 12/20/2006 11:00 AM |
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Hi, everyone,
I have installed the newsletter module and tried to send the newsletter. The system said the newsletter was sent but I cannot receive that in the mail box even I waited for half day.
I had tested the smtp setting and it works. I would like to know if i need to make extra settings or how to solve this problem?
Thank you. |
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rstieb
Posts:738
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| 12/20/2006 2:19 PM |
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Alvin,
what version of DNN and of the Newsletter module are you using???
Thanks,
Russel |
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alvin
Posts:7
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| 12/20/2006 10:57 PM |
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I am using dotnetnuke 4.3.5 and I am using the latest version of the newsletter version (I just downloaded it two-three days ago)
Thx For Your Help!!! |
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rstieb
Posts:738
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| 12/21/2006 8:53 AM |
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The other thing to check would be to make sure that the admin user for that portal has a valid email address or that you're putting a valid from address in the field when sending a newsletter...
Thanks,
Russel |
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alvin
Posts:7
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| 12/22/2006 12:45 PM |
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I am sure that all the setting are set correctly. I have tried the newsletter module provided by DNN and the smtp server test, all can send me back an email. However, when testing the orizonti newsletter module, it showed that it had sent the message but i can't receive any newsletter back.
I would like to know what the problem would be?
Thank you |
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alvin
Posts:7
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| 12/22/2006 1:02 PM |
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Or would you please send me the latest version of orizonti newsletter module to my email directly for me to test? I doubt if my version is not that updated..(but i am sure it's the latest from the download section)
Thank you |
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rstieb
Posts:738
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| 12/23/2006 1:00 AM |
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Alvin,
I'm not sure what else I can do... The latest version is what's posted on the website...
Sorry...
Thanks,
Russel |
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mrsbeata
Posts:4
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| 1/08/2007 9:57 AM |
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I have the same problem. The DNN installation has correct SMTP settings, and the test from there works, but the Newsletter module says that it has been sent.
I have the latest files. I today (8th of January 2007) reinstalled the module with files I downloaded today. I have DNN 04.03.04.
//mrsbeata |
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mrsbeata
Posts:4
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| 1/09/2007 3:22 AM |
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I now updated to the 4.4.0 version and it still doesn't work. I'm gonna try to reinstall the module again, but I sense it's not the problem. What am I to do?
//mrsbeata |
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rstieb
Posts:738
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| 1/09/2007 8:48 AM |
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| Do you have a valid from address configured? What type of log message are you getting from your SMTP server??? |
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mrsbeata
Posts:4
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| 1/10/2007 5:38 AM |
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Ok, NOW it works, but I don't know what I did different. I just waited a day I guess.
-what I did-
1) removed the newsletter module
2) upgraded DNN to the latest version and the releases of the modules that weren't in a official candidate
3) installed the module again
There might be a better way to get it to work, but this is what I did to make it work.
//mrsbeata |
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alvin
Posts:7
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| 1/17/2007 10:06 AM |
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for 2) upgraded DNN to the latest version and the releases of the modules that weren't in a official candidate
I dont' understand what is the releases of the modules that weren't in a official candidate?
Thank you |
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alvin
Posts:7
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| 1/20/2007 10:01 AM |
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Also, I wonder if it will be the problem of SMTP? Since i am using the smtp server provided by ISP.
Thank you |
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rstieb
Posts:738
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| 1/21/2007 7:49 PM |
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| Can you send a test messagefrom the DNN Host SMTP configuration?? |
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alvin
Posts:7
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| 1/22/2007 12:18 AM |
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| yes, i can |
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rstieb
Posts:738
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| 1/23/2007 1:19 PM |
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| Then it sounds like the SMTP server is working properly.. Make sure you have a valid from address defined... Also, I would check the SMTP server logs to see if the message is getting there and just not being delivered because a problem with the message format or if the message just isn't getting to the server... |
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smallfootprint
Posts:5
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| 1/24/2007 4:37 AM |
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I can send newsletter without any settings.
(I used DNN 3.2.2) |
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foxmcf
Posts:3
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| 2/09/2007 10:59 PM |
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Hello - Same problem here. DNN 4.3.5 and latest Newsletter module from download page as of 2/9/2007. SMTP Test e-mails work fine and other e-mail functions from other modules work daily.
How do I check the SMTP log? I'm using godaddy as my host and SMTP Relay server.
Thanks!
Fox
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foxmcf
Posts:3
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| 2/09/2007 11:14 PM |
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Update:
Here is the error from my site-log:
This part catches my eye: "Mailbox name not allowed. The server response was: Sorry, that domain isn't in my list of allowed rcpthosts." - even though my SMTP Test and other modules can send e-mail fine. Thanks ahead of time for any information!
AssemblyVersion: 04.03.05
PortalID: 0
PortalName: The Red Phox
UserID: 1
UserName: foxmcf
ActiveTabID: 36
ActiveTabName: Home
RawURL: /red/Home/tabid/36/ctl/send/mid/442/Default.aspx
AbsoluteURL: /red/Default.aspx
AbsoluteURLReferrer: http://red.phoxes.com/red/Home/tabid/36/ctl/send/mid/442/Default.aspx
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.1) Gecko/20061204 Firefox/2.0.0.1
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 21357a0f-ce19-45c9-8588-5886b5c5e2c9
InnerException: Mailbox name not allowed. The server response was: Sorry, that domain isn't in my list of allowed rcpthosts.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Net.Mail.SmtpTransport.SendMail
StackTrace:
Message: System.Net.Mail.SmtpFailedRecipientException: Mailbox name not allowed. The server response was: Sorry, that domain isn't in my list of allowed rcpthosts. at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipientException& exception) at System.Net.Mail.SmtpClient.Send(MailMessage message) at DotNetNuke.Services.Mail.Mail.SendMail(String MailFrom, String MailTo, String Cc, String Bcc, MailPriority Priority, String Subject, MailFormat BodyFormat, Encoding BodyEncoding, String Body, String Attachment, String SMTPServer, String SMTPAuthentication, String SMTPUsername, String SMTPPassword)
Source:
Server Name: WINHOST61 |
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LeviRosol
Posts:5
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| 2/10/2007 12:18 AM |
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any update on this? I am using the latest version of the module (1.2) and am using dnn 3.3.7.
when i click send, i get no errors, but i also get no e-mails.
I'm willing to pay for this module, and/or the src code if it becomes available. based on what i have seen, this module fits my needs exactly. |
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